Have Questions?
Find answers to common questions about our products, services, and policies.
Yes, we offer 1 year warranty for all our 22 karat gold plated jewellery (1.5gm). This warranty covers manufacturing defects and ensures that you receive quality products that stand the test of time.
You can avail free gold polishing service for 1 year on all 22 karat gold plated jewellery (1.5gm) you buy from us. This service helps restore the original shine and luster of your jewellery pieces.
The material used under the 22 karat gold plating is high-quality Brass. Each piece has 1.5gm of gold plating, which ensures durability and provides a solid foundation, making our jewellery both beautiful and long-lasting.
Yes, we offer complimentary shipping across India and to international locations. Your jewellery will be carefully packaged and delivered to your doorstep at no additional cost.
Delivery typically takes 3-5 business days within India. For international orders, delivery time ranges from 7-14 business days depending on the destination. You'll receive tracking information once your order is shipped.
To maintain the beauty of your jewellery: Remove before showering, swimming, or exercising. Store in a dry place away from moisture. Clean gently with a soft cloth. Avoid contact with perfumes, lotions, and chemicals. With proper care, your jewellery will maintain its shine for years.
While our jewellery is crafted with high-quality materials, we recommend avoiding prolonged exposure to water to maintain its luster. Brief contact with water is fine, but remove your jewellery before showering, swimming, or doing dishes for best longevity.
We offer a 7-day return and exchange policy from the date of delivery. Items must be unused, in original packaging, and with all tags intact. Contact us via WhatsApp to initiate a return or exchange request.
To return or exchange: Contact us on WhatsApp at +91 62891 25003 with your order details and reason. We'll provide return instructions and a return label if applicable. Ship the item back in its original packaging. Once received and inspected, we'll process your refund or exchange within 3-5 business days.
You can place an order by clicking "Order Now" on any product and you'll be connected to our WhatsApp. Share the product details you're interested in, and our team will guide you through the payment and delivery process.
We accept various payment methods including UPI, bank transfers, and online payments. Our team will share secure payment details when you place your order via WhatsApp.
We strive to display our products as accurately as possible. However, slight variations in color may occur due to different screen settings. The quality and design remain consistent with what's shown.
Yes! We offer customization services for select pieces. Contact us on WhatsApp with your requirements, and our design team will work with you to create a unique piece that matches your vision.
You can reach us 24/7 via WhatsApp at +91 62891 25003. We typically respond within minutes during business hours. You can also visit our Contact page to send us a message or find our store location.
Our customer support team is here to help you with any questions or concerns.